How to Become a Mystery Shopper for the BEST Companies!
I had three clients lost in the first year because I didn’t know enough about this business.
It pays off to do your homework FIRST!
I’m writing this “How to Become a Mystery Shopper for the BEST Companies” blog in an attempt to help out my fellow writers, shoppers, and freelancers. I wanted to share a few things about the lessons I had to learn as a new freelancer and business owner. I have performed over 500 freelance assignments including mystery shops, auditing, merchandising and freelance writing. I don’t want you to get serious about your responsibility too late in the game, and end up losing some of your clients because you didn’t understand how serious these jobs are.
In this article, I will cover how to develop a strong business relationship with your clientele, keep a high level of communication, stay organized, and portray a dedicated dependable business entity in whatever you do.
Know What Your Clients Expect, and WHY!
What I found out from some of my clients, was that some of the contracts that I am hired to handle are worth in excess of $2 million per year. So technically, that means that I have the destiny of my business, my clients, their clients, and everyone involved and their families well beings as well. in my hands.
In other words, the most important thing is that that we take our work seriously. If our clients are promising results to their clients, we have a big responsibility. We are the ones that make it all happen. We are the very backbone of the business, and they depend on us. That being said, stay organized, read instructions, and do your best!
One more thing to keep in mind… that taking 2 million a year from someone in this day and time, is actually more accurately pronounced…
“MOB HIT!” – kidding… but not really.
Tips for the Independent Contractor
Building a Strong Clientele
- Keep a Client List – Always keep a client list. You should keep logins, client contact information, paydays, how they pay, and anything else you can think of that will help you keep track of your client’s pertinent information. Excel works fine for this, and don’t forget, ****always backup your files!****
- Send Professional Emails – In a market where people rarely get screened before they get hired for jobs, you want to be as interactive as possible with your clients, just to let them know you are accountable
- Do Not Turn Down Assignments – You don’t want to build a strong relationship with your clients, and then have them call you and not be able to depend on you. If anyone understands how hard it is to take assignments you don’t want to take, it’s me.
Honesty is Super Important
- Communicate, Communicate, Communicate – When I’m working for my clients as a freelance writer, I send them lists of relative URLs, so that they can know that I’m not only doing my homework but doing it well. I communicate from acceptance to completion of the project, and I turn in the best work.
- Send Thank You Emails –After finishing the assignment, always send a thank you email with your chosen signature at the bottom of it. Invite them to contact you if they need revisions, or if anything is unclear only report or work. This will show your dedication and accountability to their issues, as well as your pride and dedication for your position in their business. Just like anything else, if you want to keep it, you’ve got to treat it right!
Thanks for reading my How to Become a Mystery Shopper for the BEST Companies Blog!
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Do You Right Professional Services